Download Atrax Software for free from the Apple Store or the Google Play Store.

Open up the app and press the “Setup Connection” button. Change “demoservice” with the service id we have provided for you Put the driver id and password that was previously added in your system Finally press the “Connect” button If you would like to login as an admin user to track your vehicles and drivers. You must input “admin” / “admin” in the “User account” field.

There are a few possible reasons: Locations are disabled for all applications on the Smartphone Check the location setting in General locations menu on the Smartphone Locations are disabled for the Atrax application on the Smartphone Check the location setting for the Atrax app in applications menu on the Smartphone Cellular data is disabled on the Smartphone Check the Cellular data settings on the Smartphone

You need to give him the service id we have provided after the system setup. The driver will then enter it in under “Server Settings” in the service field. You also need to give him his user id and password you previously created using the dispatch application.

Driver should select the truck assigned to him. When tracking you will follow the truck he selected.

No, the driver needs to enter it just once. They can press the “Next” button to login every time after.

This may happen sometimes depending on cellular network strength. Continue to press “Next” to repeat until successful login. If it persists, then you need to close the app and open it again.

Drivers can send Arrive and Completed alerts.

Arrive alerts have information about the address from which the alert was sent. As well as the date and time information together with any of the driver’s comments.

Complete alerts have information about the address from which the alert was sent. As well as the date and time information, job information, together with any of the driver’s comments.

To the dispatch application in Alerts properties screen.

Dispatcher can select “send button” and the alert will automatically be sent to the relevant customer who is interested in the job status via email.

In the Properties panel select the “Add Driver Menu” button. The Add Driver window will then popup, asking you to fill all the required fields. Afterwards, press the “Save” button.

In the Properties panel double click on the selected driver row. Change any field you want except for the driver id and then press the “Update” button.

No, you can make the driver inactive, but you cannot delete it.

Select an order, then right click on it and select “Assign an Order”. From the popup dialog select the driver you want to assign to.

In the Properties panel select the driver row, right click select “Assigned Orders”. In the popup window you will see all the assigned orders to the selected driver.

In the Properties panel select driver row and then select “Locate on the Map”. On the map screen the driver will be presented.

In the Properties panel select the “Add truck” button. The truck window will then popup, asking you to fill all the required info. Finally press the “Save” button.

In the Properties panel double click on the selected truck you want to update. Change all the fields you like except the truck id and then press the “Update” button.

No, but you can make the truck inactive.

Select a truck and then right click to select “Assign Driver” button. From the popup window select the driver.

In the Properties panel select the truck row and then right click and select “Locate on the Map”. On the map screen the truck will be presented.

A Company is one address in the system in which something gets delivered or picked up at. Basically, the destination the driver is going to. In the trucking business, the companies are the shippers or carriers.

In the Properties panel select the “Add Company” Menu Button. The Company window will popup, fill all required fields and press the “Save” button.

In the Properties panel double click on the selected Company row. Change all the fields you like except for the driver id and press the “Update” button.

You can make the Company inactive, but you cannot delete it.

In the Properties panel select Company row and then right click and select “Locate on the Map”. On the map screen the Company will be presented.

Click "New Order" from the orders tools menu on the top left corner or select "Create Order" from Edit menu.and Select "Save" button

When the order is saved it will automatically popup "Assign an order" dialog. From the list of drivers select the driver to whom you like to assign the order.

Click "New Order" from the orders tools menu on the top left corner or select "Create Order" from Edit menu. Select "Add Stop" button and input the stop data. Select "Save" button

Select the driver on the Properties-Driver table. On the right click select “Show assigned Orders”

It is the menu item used to clear the list of all active orders on dispatch screen. After operation is complete all active orders become inactive if date is less the current date. You can see those orders if select "Only Expired Orders" in dispatch screen combo box.